

FAQ's
All your questions answered!
H 26.4in x L 83.5in x W 37.8in
119 lbs
+3,000 lbs
The sofa will fit through most doors, around 18 inches and wider! Here are the dimensions of our box: H 27.6in x L 37.8in x W 17.7in
NONE! Elephant in a Box has a tools-free setup process with no small parts or thumb screws. Here are the instructions
Yes, we have 3 main options. Afterpay with 4 installments, PayPal you can pay in 6 months, with 0 APR and PayTomorrow that offers longer terms.
If anything happens to the structure or hardware of the sofa, we will fix or replace it immediately. You have a lifetime guarantee on all structure and hardware and the fabric has an industry standard warranty of 1 year!
If you are worried about the look, comfort or convenience of the sofa, that’s OK! The Elephant in a Box sofa comes with a Satisfaction Guarantee, meaning you will have 30 days to test out your new sofa.
Our HoneyComb Support Technology (HoST) provides uniform support throughout the sofa, unlike other sofas that just have beams/bars, and the seats and cushions are made of top quality foam and filling making them super comfy!
The sofa is 83.5in long! We have 6′ 3″ customers who have no problem fitting right in, sleeping and sitting comfortably.
The sofa is pet friendly, the fabric is 100% polyester, making it very resistant, we've had positive feedback from lots of our furry customers. Here's an article from Dailymom, highlighting how 100% polyester makes a great fabric for intense use, including pets. Dailymom article
As our sofa can take 3,000lbs +, it is fine to jump, crawl, roll and other various activities, here's a quote from one of our customers: "My family really does love the product - we've napped on it, the kids are living on it, having pillow fights with the back pillows, etc. and it's surviving which is a big deal with my 4 boys LOL!" Kristin - Florida
The sofa is compliant with California law for flammability standards TB 117-2013.
It's super easy to clean as all covers are easily removable and machine washable!
Our sofa is so resistant you can jump, roll and everything in between!
You can always reach us at happy@elephantinabox.com
Our HoSTTech is made out of cellulose fibers, a tremendously strong material used on airplanes and race cars, in the compression tests it was able to take 3000lbs+. This material allows unlimited (un)folding without compromising its structure or strength, so you can forget about having to replace it after the first move or pay extra for additional maneuvers to take it in/out small doors/hallways.
Contact us
Still have a question? Let us know!
Still need some help, or just have a question? We are at your service! Our herd is available M-F 9am-5pm EST, if you need help at any other time, fill out the form or email us at happy@elephantinabox.com and we'll respond as soon as possible.